Why go with us to the Lost City trek in Colombia
- We do not sell plans or tourist packages; we sell experiences and make dreams come true.
- We are the authorized operating company for the tour to the oldest lost city, a route of which we are also pioneers.
- We operate daily departures throughout the year except during the month of September when Ciudad Perdida is closed at the request of the indigenous communities.
- We have our own transportation and public service vehicles to provide better service and peace of mind to our clients, with all documentation and policies up to date.
- By purchasing the tour through our agency, you help the indigenous communities living in the region. The four villages along the trail benefit from the contributions we make for each passenger who books the tour.
- Our company is working hard on a sustainability certification process, and for us, the care and conservation of the environment are of great importance.
- Our guides are natives of the region, some with over 20 years of experience. We even have an indigenous guide native to the area.
- We have a partnership with one of the cabins of the Wiwa indigenous community, where our clients exclusively receive a talk about the use of the *poporo*, how fique fibers are extracted for weaving, and other aspects of their culture.
- We provide excellent customer service, with quick and timely responses.
- We have more than six communication channels to make the reservation process and personalized assistance easier for our clients: email, WhatsApp, social media, cell phone, landline, online chat, a physical office based in Santa Marta, and a direct line from the United States.
- We have bilingual staff.
- We are recommended by major travel guides worldwide, such as Lonely Planet, Petit Futé, and TripAdvisor, where we hold a Certificate of Excellence for our outstanding customer service.
- We are always ready to help and to offer a big smile.